Legal notice

Website: sparkleglowjewel.com
Business Name: Sparkle Glow Jewel
Email: sparkleglowjewel1@gmail.com
Phone: 7586808757
Business Address: Village: Pollishree, PO: Shahpur, PS: Bharatpur, District: Murshidabad, PIN: 742301, West Bengal, India
GST Identification Number (GSTIN): 19DNOPR7115D1ZN
Business Category: Jewellery

1. General Information

Welcome to sparkleglowjewel.com. This Legal Notice governs the use of our website, its content, products, services, and related online shopping facilities. By accessing or using this website, visitors and customers agree to comply with the applicable terms, policies, and legal requirements described in this notice.

Sparkle Glow Jewel is an online jewellery store that aims to offer customers an enjoyable and convenient shopping experience. Our website may feature jewellery products, product descriptions, photographs, prices, promotional offers, and other information related to our collections.

This notice is intended to provide general information about our business, website responsibilities, intellectual property, product listings, customer communications, and applicable legal considerations.

Please read this notice carefully before using our website or placing an order.

2. Business Identification and Contact Details

For transparency and customer communication, our business details are provided below:

  • Website: sparkleglowjewel.com

  • Business Name: Sparkle Glow Jewel

  • Email Address: sparkleglowjewel1@gmail.com

  • Contact Number: 7586808757

  • Village: Pollishree

  • Post Office: Shahpur

  • Police Station: Bharatpur

  • District: Murshidabad

  • State: West Bengal

  • PIN Code: 742301

  • Country: India

  • GSTIN: 19DNOPR7115D1ZN

Customers may use the contact information above to ask questions about products, orders, deliveries, returns, refunds, or other matters relating to our website.

Our business information is provided for identification and communication purposes. Customers should ensure that they enter accurate contact and delivery details when placing an order.

3. Purpose of This Website

The purpose of sparkleglowjewel.com is to provide an online platform where customers can browse jewellery products and purchase available items through the website.

The website may contain product listings, collection pages, promotional banners, prices, descriptions, images, customer support information, and links to relevant policies.

We aim to keep the information on our website clear and useful. However, product availability, prices, promotional offers, and website features may change from time to time.

We reserve the right to update, modify, suspend, or discontinue any part of the website where reasonably necessary, subject to applicable law and any obligations relating to existing orders.

4. Product Information and Descriptions

We make reasonable efforts to provide accurate descriptions and photographs of the jewellery products displayed on our website.

Product details may include design, colour, dimensions, material information, style, quantity, and other specifications where available.

Customers should carefully review the information provided on each product page before placing an order.

Please note that the appearance of a product may vary slightly from its photographs because of lighting, photography, screen resolution, device settings, and display characteristics.

Any such variation does not remove our obligation to provide products that conform to their descriptions and applicable consumer protection requirements.

Materials, gemstones, plating, metal purity, certification, and other product characteristics will be represented according to the information available for the specific product. We will not intentionally misrepresent these characteristics.

Customers should contact us before purchasing if they require clarification about a product's specifications.

5. Pricing and Payment Information

All prices, discounts, shipping charges, taxes, and other applicable fees will be displayed or communicated as required by applicable law and the checkout process.

Prices may change without prior notice for future purchases. However, changes will not automatically alter an order that has already been confirmed, except where a correction or adjustment is legally permissible and properly communicated.

Where applicable, the final payable amount will be shown before an order is submitted.

Customers are responsible for reviewing the order summary, product quantity, delivery address, shipping charges, and payment method before completing checkout.

We do not authorize customers to rely on unofficial messages or payment requests that cannot be verified through our official communication channels.

6. Orders and Order Confirmation

Placing an order on sparkleglowjewel.com constitutes a request to purchase the selected products under the applicable terms and conditions.

Order confirmation, processing, dispatch, cancellation, and delivery are subject to our published store policies and applicable law.

We reserve the right to contact customers to verify order details where reasonably necessary, including delivery information or payment status.

An order may require further review if product availability, payment verification, pricing accuracy, or delivery information presents a legitimate issue.

Where an order cannot be fulfilled, we will communicate with the customer and arrange any applicable cancellation or refund in accordance with our policies and legal obligations.

Nothing in this notice is intended to exclude consumer rights that cannot lawfully be excluded.

7. Shipping and Delivery

We aim to process and dispatch orders within the estimated time communicated through our website or customer service channels.

Actual delivery times may depend on the delivery location, courier service, weather, transportation conditions, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address, including the recipient's name, phone number, locality, district, state, and PIN code.

If delivery is delayed, customers may contact us using the official email address or phone number listed in this notice.

Shipping charges, delivery estimates, tracking arrangements, and any applicable delivery conditions will be governed by our Shipping Policy.

This notice does not replace the Shipping Policy or any statutory rights available to customers.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are handled according to our published Return and Refund Policy and applicable consumer protection laws.

Customers should review the relevant policy before placing an order, especially where a jewellery item has specific eligibility conditions for return or exchange.

Where a product arrives damaged, defective, incorrect, or materially different from its description, customers should contact us promptly and provide the order details and supporting information reasonably required to assess the matter.

Any request will be considered under the applicable policy and legal requirements.

Nothing in this Legal Notice is intended to deny or limit a customer's rights or remedies available under mandatory consumer protection law.

9. Intellectual Property Rights

Unless otherwise stated, website content created for sparkleglowjewel.com, including original text, branding, logos, graphics, promotional designs, and other original materials, may be protected by applicable intellectual property laws.

The website's name, visual identity, design elements, and original promotional materials must not be copied, reproduced, republished, distributed, or commercially exploited without appropriate authorization, except where permitted by law.

Product photographs, trademarks, brand names, and other materials belonging to third parties remain the property of their respective owners.

Displaying a third-party name or product does not necessarily imply ownership, sponsorship, endorsement, or affiliation.

If you believe that material appearing on our website infringes your intellectual property rights, please contact us at sparkleglowjewel1@gmail.com with sufficient details for review.

10. Acceptable Website Use

Visitors and customers must use our website lawfully and responsibly.

Users must not knowingly attempt to interfere with the website's operation, compromise its security, upload malicious code, access restricted systems without authorization, or misuse the website for fraudulent activities.

Users must not submit false order information, impersonate another person, misuse another individual's personal information, or engage in unlawful conduct through our website.

We may take reasonable steps to investigate suspected misuse and protect our business, customers, website, and service providers, subject to applicable law.

Access may be restricted where there is a legitimate security, fraud-prevention, or legal reason to do so.

11. Customer Information and Privacy

We respect the privacy of customers and visitors. Personal information may be collected when customers place orders, contact customer support, subscribe to communications, or interact with website features.

Depending on the service used, information may include names, email addresses, phone numbers, billing details, delivery addresses, order information, and relevant technical data.

Such information may be processed to fulfil orders, arrange deliveries, provide customer service, process payments, prevent fraud, maintain business records, and meet legal obligations.

Where necessary, information may be shared with authorized service providers, such as payment processors, delivery partners, website service providers, and other parties involved in operating the store.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.

Customers may contact us regarding privacy-related questions using our official email address.

12. Cookies and Website Technologies

Our website and its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website performance, and improve the shopping experience.

Certain technologies may be necessary for essential website operations, including shopping cart functionality and checkout.

Other technologies may be subject to applicable consent requirements and the choices made available to visitors.

Customers can review their browser settings to manage cookies, although disabling certain cookies may affect website functionality.

Additional details about personal information and tracking technologies may be provided in our Privacy Policy.

13. Third-Party Services and External Links

Our website may use or link to third-party services, including payment providers, shipping services, analytics tools, social media platforms, and other external websites.

These services may operate under their own terms, privacy notices, and policies.

We do not control every aspect of third-party websites and services. Customers should review the applicable terms before sharing personal information or completing transactions through an external service.

The presence of an external link does not automatically mean that Sparkle Glow Jewel endorses the external website or accepts responsibility for all content published there.

Where third-party services are involved in fulfilling an order, their role will be subject to the relevant arrangements and applicable law.

14. Limitation of Liability

We make reasonable efforts to keep our website available, accurate, and secure. However, uninterrupted access cannot be guaranteed at all times.

Temporary interruptions may occur because of maintenance, technical failures, internet connectivity issues, third-party service interruptions, or other circumstances.

To the extent permitted by applicable law, we are not responsible for losses caused solely by events beyond our reasonable control.

Nothing in this notice excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable rights relating to defective products, misleading representations, negligence, or consumer protection.

Any limitation of liability must be interpreted consistently with the laws applicable to the transaction.

15. Product Availability and Website Changes

Product listings and collections may change depending on stock, supplier availability, seasonal demand, and business requirements.

We may add new products, discontinue products, revise descriptions, update images, or modify website features from time to time.

We aim to correct material errors when they are identified.

If an error materially affects an order, we may contact the customer to explain the issue and determine the appropriate next steps under applicable law.

We will not use a website error as a basis to disregard mandatory legal obligations or consumer rights.

16. GST and Tax Information

The GST Identification Number supplied for Sparkle Glow Jewel is:

GSTIN: 19DNOPR7115D1ZN

Applicable taxes will be handled in accordance with relevant Indian tax laws and the nature of the transaction.

Where required, invoices and other transaction records will contain the applicable business and tax information.

Customers may contact us if they require assistance with an invoice or order-related tax document.

The publication of a GSTIN in this notice is for business identification purposes. Customers and business partners may independently verify the registration details through the official GST portal.

17. Legal Compliance

Sparkle Glow Jewel intends to operate its online store in accordance with applicable laws and regulations in India.

Depending on the circumstances, relevant requirements may include consumer protection, e-commerce obligations, taxation, intellectual property, information technology, data protection, and other applicable legal rules.

This notice should be read alongside our Terms and Conditions, Privacy Policy, Shipping Policy, Return and Refund Policy, and other relevant website policies.

If any provision of this notice is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Nothing in this section guarantees compliance merely because this notice has been published. Actual compliance depends on business practices, accurate disclosures, and the legal requirements applicable to the business.

18. Changes to This Legal Notice

We may revise this Legal Notice when our business operations, website features, policies, or legal requirements change.

The updated version will be published on this page with a revised effective date where appropriate.

Customers are encouraged to review this page periodically to remain informed about our website's legal information.

Changes will be applied in accordance with applicable law and will not remove rights that customers are legally entitled to retain.

19. Contact for Legal Matters

For questions, concerns, complaints, or requests relating to this Legal Notice, customers may contact us through the following official channels:

Sparkle Glow Jewel

Website: sparkleglowjewel.com

Email: sparkleglowjewel1@gmail.com

Phone: 7586808757

Address: Village: Pollishree, PO: Shahpur, PS: Bharatpur, District: Murshidabad, PIN: 742301, West Bengal, India.

GSTIN: 19DNOPR7115D1ZN

Please include relevant order details when contacting us about a purchase. Do not send payment passwords, one-time passwords, or other confidential authentication credentials by email or message.

We will make reasonable efforts to review enquiries and respond within an appropriate timeframe.

20. Governing Law and Jurisdiction

This Legal Notice and the use of our website are subject to the laws of India, to the extent applicable.

Any dispute arising from the use of our website or a transaction with Sparkle Glow Jewel will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts or authorities.

Nothing in this clause is intended to remove any mandatory legal protection or forum available to a consumer under applicable law.

21. Final Disclaimer

The information in this Legal Notice is provided to promote transparency and explain the general legal framework applicable to sparkleglowjewel.com.

This document is a general website notice and is not a substitute for legal advice tailored to the specific business, its registration status, products, transactions, and operating practices.

Customers should review the applicable website policies before purchasing products. We encourage visitors to contact us if they need clarification regarding our business details, products, or policies.

By using sparkleglowjewel.com, visitors acknowledge that they have had the opportunity to review this notice and the relevant website policies, subject always to their rights under applicable law.

Last Updated: 9 October 2026

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